Microsoft Office 365 Service

Streamlining your productive pipeline by connecting people and information whenever, wherever with Office 365.

Microsoft Office 365 Service

Microsoft Office 365 Service Provider

Microsoft Office 365 empowers your organization by driving collaboration and simplifies sharing at a price point that matches value without lowering margins.

Microsoft’s revolutionary platform combines their most powerful business tools under one umbrella, where uses can access critical business data through the cloud and on any device. Office 365 creates seamless top-to-bottom and bottom-up information streams that encourages communication and collaboration in the workplace by leveraging Microsoft’s cloud.

Fidelity IT Solutions is a Microsoft partner and Office 365 reseller, as we seamlessly deploy and integrate this cost-efficient solution into your day-to-day operations. With quick turnaround, we can create a tailor-made program that is in-tune and in-line with your operational and organizational needs.

Get in touch to Learn More

Are you a small or medium sized business looking to deploy and integrate Microsoft Office 365? Call 647.693.9124 or email. We combine the right communication and collaborative tools, and help onboard, provision and configure Microsoft’s enterprise-grade and scalable environment that suits your business needs.

Microsoft Lync
Microsoft SharePoint
Microsoft Office
Microsoft Exchange
Microsoft Outlook

All companies are vulnerable to disruption and discontinuity. The Office 365 suite offers transformative solutions and shocks the slow-responsive and maladaptive status quo by bringing together some of the most enterprise-ready and business-friendly Microsoft softwares. Office 365 bridges Microsoft’s most trusted communication and collaboration products in one software suite: Exchange, SharePoint, Lync and Office.

As a proud Microsoft reseller, Fidelity IT Solutions can help deploy a subscription-based gateway to Microsoft’s all-inclusive software. With low upfront costs, scalable flexibility, guaranteed 99.9% uptime and organic delivery mechanisms that are geared towards capturing user’s growing teamwork and project needs. Spearhead business growth and a progressive and proactive environment by adding a host of integrated collaboration services. These Microsoft-created services are backed by industry-leading compliance features with accelerated IT power.

Office 365 allows you to pool your resources with user-friendly, industry-best tools that you can access anywhere and at any time. Allowing subscribers to take their office anywhere with them, you can install Office 365 on up to five devices and access them from multiple outlets to help you meet deadlines and work on projects in a team or individual setting. This means that individuals, from different parts of the world or in the same office, can work on the same document, divide tasks and allows them to save files as they work.

Office 365 enables SMBs to share big and small files across your organization in a seamless manner, and the security-rich environment gives ensures that your work is protected and your privacy upheld. Office 365 helps you meet the challenges of a globalized world with team members often being geographically dispersed. The workforce can unify under the rubric of connecting in exclusive, private communities and having online video meetings, where they can share screens and have HD-enhanced video conferencing.

In operating a global but closed cloud infrastructure, Microsoft has to meet strict compliance requirements and pass tough third-party audits. These auditable obligations come from multiple sources: government’s requirements, industry-best mandates and Microsoft’s internal security controls and policies.

Providing Microsoft Office 365 service, Office 365 is an industry leader in delivering secure cloud productivity service, offering customized security controls, and protecting data through hardened logical, physical and data security. Should there be a point of failure, there are compensating controls that ensures defense-in-depth strategies, which safeguard data and system integrity, and mitigate a security breach before they occur. Compliance requirements are simplified because you can search mailboxes, archive, have meetings that were recorded and team-oriented sites that provides a platform to share with specific members.

Microsoft Office 365 service reduces IT maintenance overheads by giving you user-friendly IT controls that allow you to easily manage your workflow and operations. Microsoft’s always-available servers have guaranteed uptime of 99.9%, and enable you to manage your services from a user-friendly administrative dashboard. Microsoft has made a concerted effort to minimize IT management of Microsoft Office 365 by investing in built-in automation. One of the flagship features of Microsoft Office 365 is patch deployment that generates solutions to problems identified by the monitoring systems without the need for the IT department to step-in.

Heavy investment is channeled to the anti-malware/ anti-virus, patching and configuration management of Office 365. The service systems are built to prevent malicious infiltration of computer bugs and worms into the core platform. If it penetrates, the infected systems are quarantined and remediation steps are taken to ensure the integrity of the system is not compromised. Updates to hot-fixes and patches made to the production environment are assessed for risk, applicability and resource assignment, and once it passes clearance, it is implemented and transitioned-in.

Call us to receive a CONSULTATION about how Microsoft Office 365 can uniquely combine existing destkop suite with new powerful cloud-enabled tools. These next-generation communications and collaboration solutions bring together Exchange, SharePoint, Office, and Lync via the web.

Microsoft Exchange

Calendering software, mail server and contact manager via Microsoft-powered cloud

  • Hosted enterprise-grade email
  • Business-class calendar-sharing
  • Each user has 25 GB of storage
  • Multi-tiered and encrypted security layers to uphold privacy and confidentiality
  • Security-rich updated anti-spam and anti-malware system

Microsoft SharePoint

Sharing platform for workforce, partners and customers.

  • Share documents with team members, customers and partners via Microsoft-powered
  • Synchronize online documents and files to your devices, so you can access them in offline mode with SkyDrive Pro
  • Easily share emails, documents and files with Site Mailboxes

Microsoft Lync

Instant messaging, video conferencing, online meetings and presence via Microsoft-powered cloud.

  • Instant messaging, voice and HD video conferencing
  • Take notes and share documents, all in real time in built-in collaborative environments
  • Organize meetings by utilizing the Lync platforms with partners, customers and workforce

Microsoft Office

Empowering suite of desktop applications and services connected via cloud.

  • Gain hassle-free access to any Office application on any of your devices while traveling
  • Get the latest Office updates and versions, so you can protect your devices and gain the best feature-rich products
  • Licensed subscription can be applied to 5 PCs/ Macs and 5 mobile devices
  • Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Lync, Access

Easing the Path: Planning, Preparation and Migration of Microsoft Office 365

Checkpoint 1: Plan

  • Validating and authenticating chosen solution is aligned with business goals and timelines
  • Lay the groundwork, with timeframes and deliverables, to kick-off and expedite the deployment process
  • Discover, gather and review infrastructure and get metrics on technical data that will give us information needed to proceed and discover roadblocks.
  • Select mailbox migration tools and methods

Checkpoint 2: Prepare

  • Prepare on-site Active Directory
  • Configure sign-on, directory synchronization, Exchange hybrid deployment and company-issued desktops/ mobile devices

Checkpoint 3: Migrate

  • Start Migration and ensure synchronization of mailbox, calendars, contacts and content
  • Ensure connectivity, adaptability and functionality of mobile devices
  • Perform integrity tests to ensure performance within accepted parameters

1Customer Kickoff Meeting
Project Team Defined

Phase 1: Customer Readiness

(i) Validate Solution Alignment

(ii) Licence Validation

Phase 2: Infrastructure

  • Migration Planning
  • Service desk training
  • Communication strategy
  • Migration schedule
  • Customer readiness continues
  • Production user pilot
  • Velocity mailbox migrations
  • Review Customer Infrastructure
  • Review Active Directory
  • Service Configurations
  • Email migration and coexistence tested and validated
  • On-premises deprovisioning defined
  • Plan on-premises infrastructure and hardware requirements
  • Plan for email coexistence and mail-enabled apps
  • Plan network configuration and bandwidth requirements
  • Plan client operating systems and client applications
  • Plan user identity and account provisioning
  • Network configuration and bandwidth updates
  • Run Office destkop set-up, deploy client updates
  • Verify domains, remediate Active Directory and DirSync errors


Migration Complete


Enterprise-Level Software Suite for Small to Medium Sized Businesses

Microsoft OfficeAccess Microsoft Office from a multitude of devices, from your smartphone (Android, iPhone, Windows), tablet, desktop, laptop and other mobile devices.Word Excel outlook powerpoint onenote publisher lync access
Email & CalendarsBusiness-grade emailing system, with feature-rich Outlook experience, allows you to seamlessly communicate and collaborate.
Online ConferencingEasily connect and see team members, clients, partners and other business associates by holding audio and HD-quality video conferencing.
IM and SkypeLync’s ecosystem allows you to communicate through instant messaging, video and voice calling. Those in your Lync community will know when you are online and your status.
Storage and Sharing OneDrive for Business allows users to have 1 terabyte of personal cloud storage that can be accessed from anywhere. Sharing documents has never been so easy and you can share with anyone you want.
Site MailboxesCollaboration has never been so easy. Store and share email and documents in specified folders so partners, team members and/or management can see progress and files.
Office OnlineCreate, edit and share Microsoft Word, Microsoft PowerPoint and Microsoft Excel documents from a browser.
Team SitesShare your perspectives and reports with Excel and Visio, and view them on mobile device browsers.
MobilityMembers of your organization/ company can easily use mobile devices to sync emails, create Office documents and utilize SharePoint. As a Microsoft Office 365 service provider, we can help you do it all while on the move.
YammerYammer is a private social network that helps your workforce stay in touch, connect across departments, connect from disparate locations, and utilize business applications together.